Customer Experience Specialist — Retail & Online

Barbara's Needlepoint; Sioux Falls (SD); On-site; USD 16,531 - 24,796; Part time

Benefits offered by this job

Shop discount

Paid training

Job summary

Barbara's Needlepoint in Sioux Falls is looking for a Customer Service Specialist to enhance customer experiences both in-store and online. This role assists with daily retail operations, responds to inquiries promptly, and manages inventory accuracy. Candidates should have proven experience in customer service and excellent communication skills. The position can be full-time or part-time with hourly compensation. Benefits include a store discount and paid training.

Qualifications

• Proven customer service experience in a retail environment.
• Ability to manage multiple tasks in a fast-paced environment.
• Strong communication skills, both verbal and written.

Responsibilities

• Assist in day-to-day retail operations and customer service.
• Maintain high standards of customer satisfaction both in-store and online.
• Manage incoming inventory and ensure pricing accuracy.

Skills

Customer service

Sales techniques

Inventory management

Social media content creation

Job description

Barbara's Needlepoint in Sioux Falls is looking for a Customer Service Specialist to enhance customer experiences both in-store and online. This role assists with daily retail operations, responds to inquiries promptly, and manages inventory accuracy. Candidates should have proven experience in customer service and excellent communication skills. The position can be full-time or part-time with hourly compensation. Benefits include a store discount and paid training.