Customer Experience Specialist - Retail and Pets

Tractor Supply Company; Milledgeville (GA); On-site; USD 15,000 - 21,000; Full time

Job summary

Tractor Supply Company seeks a Team Member to interact with customers and teammates, support selling initiatives, and perform assigned tasks while delivering a Legendary Customer Experience.

No experience is required; retail or farming knowledge is a plus. Reading, writing and counting accurately are important. The role involves varied shifts, merchandise recovery, and maintaining poultry safety as needed.

Qualifications

• Experience: No experience required. Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred.
• Education: A high school diploma or equivalent is preferred, but not required. Regardless of education level, Team Members must be able to read, write and count accurately.

Responsibilities

• Greet the Customer.
• Uncover Customer’s Needs & Wants.
• Recommend Product Solutions.
• Ask to Add Value & Appreciate the Customer.
• Operate cash register/computer following cash handling procedures.
• Recovery of merchandise and participate in mandatory freight process.
• Complete Plan-o-gram procedures (merchandising, sets, and resets).
• Assemble merchandise.
• Perform janitorial duties.
• Execute price changes/markdowns.
• Assist customers with loading purchases.
• Ensure the customer has a Legendary shopping experience that differentiates from the competition.
• Ensure the safety and well-being of birds and sanitize poultry holding tanks.

Skills

Customer service

Communication

Problem solving

Reading & math

Basic computer skills

Cash handling

Education

High school diploma or equivalent

Tools

Point-of-sale system

Job description

Tractor Supply Company seeks a Team Member to interact with customers and teammates, support selling initiatives, and perform assigned tasks while delivering a Legendary Customer Experience.

No experience is required; retail or farming knowledge is a plus. Reading, writing and counting accurately are important. The role involves varied shifts, merchandise recovery, and maintaining poultry safety as needed.