Customer Experience Specialist – Retail

R551US The Finish Line, Inc.; Braintree (MA); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

401K plan

Employee discounts

Job summary

JD Finish Line is seeking a Store Associate to support daily store operations and deliver outstanding customer experiences. You’ll help drive sales, maintain appearance, and ensure a friendly, efficient shopping environment.

Requirements include the ability to work a set weekly schedule, including weekends and holidays, strong English communication, and basic math with POS familiarity. Compensation ranges from $15.00 to $15.50 per hour, with a company 401(k) and employee discounts.

Qualifications

• Experience in retail or similar role with a track record of achieving sales targets.
• Customer-centric with passion for delivering outstanding service.
• Strong communication and collaboration skills for a fast-paced environment.
• Willingness to work flexible hours, including weekends and holidays.

Responsibilities

• Create an exceptional shopping experience by addressing customer needs and resolving issues.
• Drive store sales and profitability through merchandise management and promotions.
• Participate in daily operations including inventory, visual merchandising, and store upkeep.
• Collaborate with team members to achieve sales and operational goals.

Skills

Customer service

Sales targets

Communication

Flexibility

Tools

POS systems

Job description

JD Finish Line is seeking a Store Associate to support daily store operations and deliver outstanding customer experiences. You’ll help drive sales, maintain appearance, and ensure a friendly, efficient shopping environment.

Requirements include the ability to work a set weekly schedule, including weekends and holidays, strong English communication, and basic math with POS familiarity. Compensation ranges from $15.00 to $15.50 per hour, with a company 401(k) and employee discounts.