Retail Associate: Create Exceptional Customer Experiences

JD Sports; Ponce, Northern (PR, KY); Hybrid; USD 17,000 - 22,000; Full time

Job summary

JD Finish Line is seeking an energetic Associate to join our retail team in a fast-paced environment. You will assist with daily store operations and deliver outstanding customer experiences, helping shoppers find products and complete purchases.

Responsibilities include creating a welcoming shopping atmosphere, meeting sales targets, managing inventory and displays, and coordinating with teammates to support store goals. Strong English communication and flexibility to work weekends are required.

Qualifications

• Experience in retail or similar role, with a track record of achieving sales targets is preferred.
• A passion for delivering outstanding customer service and creating memorable shopping experiences.
• Strong interpersonal and communication skills. Ability to work in a fast-paced environment and handle multiple tasks.
• Willingness to work flexible hours, including weekends and holidays, as needed.
• Basic math skills and familiarity with POS systems.

Responsibilities

• Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Take part in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Work collaboratively with team members to achieve store sales and operational goals. Adhere to store policies and procedures, including health and safety regulations.

Skills

Customer service

Communication

POS systems

Teamwork

Flexibility

Tools

POS systems

Job description

JD Finish Line is seeking an energetic Associate to join our retail team in a fast-paced environment. You will assist with daily store operations and deliver outstanding customer experiences, helping shoppers find products and complete purchases.

Responsibilities include creating a welcoming shopping atmosphere, meeting sales targets, managing inventory and displays, and coordinating with teammates to support store goals. Strong English communication and flexibility to work weekends are required.