Customer Experience Specialist — PTO & Training

Chase Anthes - State Farm Agent; Battle Creek (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Training & development

Competitive salary

Job summary

Chase Anthes - State Farm Agent in Battle Creek, MI is seeking a Customer Service Representative to deliver exceptional service and support the growth of a local insurance business.

You will answer inquiries, establish relationships with customers, maintain accurate records, and coordinate with team members to anticipate community needs, while enjoying benefits like paid time off, training and development, and a competitive salary.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Dedicated to customer service

Strong communication

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Benefits:

• Paid time off
• Training & development
• Competitive salary

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Chase Anthes - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.