Customer Experience Specialist (PT) - Goleta, CA

CMC Rescue Inc; Goleta (CA); On-site; USD 26,174 - 28,929; Part time

Job summary

CMC Rescue Inc in Goleta, CA is seeking a part-time, temporary Customer Experience Associate to support daily order processing and customer interactions. You will collaborate with Sales and Operations to ensure accurate, timely service and a positive customer journey.

The role requires a High School diploma or equivalent, at least 1 year of data entry and phone work, and proficiency in MS Office. Responsibilities include processing orders, responding to inquiries, handling RMAs, and maintaining

Qualifications

• High School diploma or equivalent.
• At least 1 year experience in data entry, administrative tasks and phone work.
• Proficiency in MS Office.

Responsibilities

• Process incoming orders and communicate delivery expectations.
• Review, update, and release orders through order entry and web orders.
• Respond to customer inquiries via phone and CRM.
• Process RMAs and assist with repair process.
• Maintain regular and punctual attendance.
• Comply with all company policies and procedures.
• Other duties as assigned.

Skills

Customer support

Interpersonal skills

Time management

Organizational skills

Teamwork

Education

High School diploma

Tools

MS Office

Job description

CMC Rescue Inc in Goleta, CA is seeking a part-time, temporary Customer Experience Associate to support daily order processing and customer interactions. You will collaborate with Sales and Operations to ensure accurate, timely service and a positive customer journey.

The role requires a High School diploma or equivalent, at least 1 year of data entry and phone work, and proficiency in MS Office. Responsibilities include processing orders, responding to inquiries, handling RMAs, and maintaining