Customer Experience Specialist (POS & Service)

Adams Fairacre Farms, Inc.; City of Middletown (NY); Hybrid; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Pet insurance

Paid time off

Holiday pay

DailyPay

Employee Discount

Job summary

Adams Fairacre Farms, Inc. is seeking a Customer Service Associate to greet customers, answer phones, and assist with purchases at the Middletown store office window.

You will maintain an organized office, process cash drawers, and support team members with daily tasks, ensuring a friendly, knowledgeable experience for every visitor.

Expect a collaborative environment where reliability, accuracy with tills, and excellent communication are valued as part of our service excellence.

Qualifications

• Customer service-focused with a friendly, knowledgeable approach.
• Ability to greet customers, assist with purchases, and handle returns.
• Strong communication and teamwork skills.

Responsibilities

• Count, setup, and reconcile tills; process deposits.
• Answer calls and transfer to departments; assist customers at window.
• Maintain clean, organized office space and stock supplies.
• Operate register and understand store layout.

Skills

Excellent customer service

Verbal & written communication

Cash handling

POS system proficiency

Team collaboration

Tools

POS System

Office software

Job description

Adams Fairacre Farms, Inc. is seeking a Customer Service Associate to greet customers, answer phones, and assist with purchases at the Middletown store office window.

You will maintain an organized office, process cash drawers, and support team members with daily tasks, ensuring a friendly, knowledgeable experience for every visitor.

Expect a collaborative environment where reliability, accuracy with tills, and excellent communication are valued as part of our service excellence.