Customer Service Rep - Part Time

Bedford Cooperative Inc.; Bedford (VA); On-site; USD 17,000 - 25,000; Part time

Job summary

Bedford Cooperative Inc. is seeking a friendly Customer Service Associate to join our team in Bedford, VA. The role focuses on assisting customers, processing purchases at the POS, and maintaining a clean, safe store environment.

Flexibility to work 3–4 days per week is preferred, with emphasis on reliability and teamwork. The position emphasizes strong communication, basic agricultural product knowledge, and the ability to lift up to 50 pounds as required in a fast-paced farming store setting.

Qualifications

• Previous experience in customer service or retail preferred.
• Basic knowledge of farming or agricultural products is a plus.
• Strong communication and interpersonal skills.
• Ability to lift up to 50 pounds and perform physical tasks.
• Reliable, punctual, and able to work 3 to 4 days per week.
• Ability to operate POS systems and handle cash transactions accurately.
• Friendly, approachable, and team-oriented attitude.

Responsibilities

• Answer phones promptly and professionally, providing excellent customer service
• Assist customers with inquiries, purchases, and product information
• Maintain a clean and organized work area to ensure a safe and inviting environment
• Operate the POS system accurately and efficiently
• Lift and move items weighing up to 50 pounds as needed
• Support store operations and ensure a positive shopping experience for all customers

Skills

Customer service

Agriculture knowledge

Communication

Physical ability

Punctuality

POS/Cash handling

Teamwork

Job description

Description

Customer Service Associate

We are seeking a friendly and dependable Customer Service Associate to join our team. This role offers an excellent opportunity to contribute to a welcoming environment while supporting our customers and maintaining efficient store operations. If you enjoy working in a dynamic setting and have a passion for farming or agriculture, we encourage you to apply.

Key Responsibilities:

• Answer phones promptly and professionally, providing excellent customer service
• Assist customers with inquiries, purchases, and product information
• Maintain a clean and organized work area to ensure a safe and inviting environment
• Operate the point-of-sale (POS) system accurately and efficiently
• Lift and move items weighing up to 50 pounds as needed
• Support store operations and ensure a positive shopping experience for all customers

Skills and Qualifications:

• Previous experience in customer service or retail preferred
• Basic knowledge of farming or agricultural products is a plus
• Strong communication and interpersonal skills
• Ability to lift up to 50 pounds and perform physical tasks
• Reliable, punctual, and able to work 3 to 4 days per week
• Ability to operate POS systems and handle cash transactions accurately
• Friendly, approachable, and team-oriented attitude

Join our team and be part of a company that values hard work, community, and growth. We offer a supportive environment with opportunities for development and a chance to work in a field that aligns with your interests in farming and agriculture.