Insurance Customer Service & Sales — Growth & Training

Andrew Locke; Tennessee; Hybrid; USD 35,000 - 50,000; Full time

Benefits offered by this job

Hourly + Commission

Great work environment

Bonus based on performance

Training & development

Job summary

Andrew Locke - State Farm Agent in Tennessee is looking for a Customer Service Representative to enhance customer experiences while managing policy inquiries. This hybrid role involves making outbound calls, providing insurance information, and supporting new policy sales. Ideal candidates will possess strong communication skills, be coachable, and willing to obtain Property & Casualty Insurance licensing. The position offers a supportive work environment with opportunities for growth and performance-based bonuses.

Qualifications

• Exceptional communication skills to interact with clients effectively.
• Detail-oriented approach to managing customer inquiries.
• Previous experience in customer service roles is preferred.

Responsibilities

• Make outbound calls daily to clients.
• Provide information about insurance products and services.
• Assist customers with policy changes and billing questions.
• Handle customer inquiries and provide timely responses.
• Support new policy sales successfully.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Coachability

Motivation

Education

Property & Casualty Insurance licensing

Job description

Andrew Locke - State Farm Agent in Tennessee is looking for a Customer Service Representative to enhance customer experiences while managing policy inquiries. This hybrid role involves making outbound calls, providing insurance information, and supporting new policy sales. Ideal candidates will possess strong communication skills, be coachable, and willing to obtain Property & Casualty Insurance licensing. The position offers a supportive work environment with opportunities for growth and performance-based bonuses.