Customer Experience Specialist - Insurance Team

Colton Brazier - State Farm Agent; Boise (ID); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Colton Brazier - State Farm Agent is seeking a Customer Relations Representative to enhance customer experiences and support agency growth. In this role, you will manage customer inquiries, resolve issues, and maintain customer records. Strong communication and problem-solving skills are essential, along with a customer service background. This position offers opportunities for advancement and professional development while you help serve the community in Boise, Idaho.

Qualifications

• Customer service experience preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service

Job description

Colton Brazier - State Farm Agent is seeking a Customer Relations Representative to enhance customer experiences and support agency growth. In this role, you will manage customer inquiries, resolve issues, and maintain customer records. Strong communication and problem-solving skills are essential, along with a customer service background. This position offers opportunities for advancement and professional development while you help serve the community in Boise, Idaho.