Customer Experience Specialist — Insurance & Financial Services

Jarrod Rush - State Farm Agent; Richardson (TX); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Paid time off

401(k)

401(k) matching

Job summary

Jarrod Rush - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service and support the growth of the insurance business. You will handle inquiries, coordinate with team members, and help community members with their needs.

In this role you will establish relationships, respond to inquiries, and maintain accurate records of customer interactions. Previous customer service experience is preferred, and strong communication is essential.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Job description

Jarrod Rush - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service and support the growth of the insurance business. You will handle inquiries, coordinate with team members, and help community members with their needs.

In this role you will establish relationships, respond to inquiries, and maintain accurate records of customer interactions. Previous customer service experience is preferred, and strong communication is essential.