Customer Experience Specialist (Insurance & Financial Services)

Marlene Bach - State Farm Agent; Meridian Charter Township (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Opportunity for advancement

Bonus based on performance

Competitive salary

Training & development

Job summary

Marlene Bach - State Farm Agent in Meridian Charter Township, Michigan is seeking a Customer Service Representative to deliver exceptional service to policyholders and the public. You will handle inquiries, maintain accurate records, and support the agent team to grow the business.

Ideal candidates are friendly, detail-oriented, with strong communication skills and prior customer service experience. Training and development opportunities, plus performance-based bonuses, are offered.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Detail-oriented

Job description

Marlene Bach - State Farm Agent in Meridian Charter Township, Michigan is seeking a Customer Service Representative to deliver exceptional service to policyholders and the public. You will handle inquiries, maintain accurate records, and support the agent team to grow the business.

Ideal candidates are friendly, detail-oriented, with strong communication skills and prior customer service experience. Training and development opportunities, plus performance-based bonuses, are offered.