Customer Experience Specialist — In-Office

Lendistry, LLC.; Santa Ana (CA); On-site; USD 27,552 - 33,062; Full time

Job summary

Lendistry, LLC. is seeking a Customer Experience Representative to engage with customers and ensure high satisfaction levels. This role requires managing a high volume of calls, providing detailed information, and resolving customer issues.

The ideal candidate will have a high school diploma, call center experience, and excellent communication skills.

This position is based in Santa Ana, CA, with a full-time contract rate of $20.00 - $24.00 per hour.

Qualifications

• High school degree required, and some college preferred.
• Call Center or Customer Service experience preferred.
• Confident and professional phone demeanor.

Responsibilities

• Handle a high volume of inbound/outbound customer calls.
• Provide thorough answers to questions about products and services.
• Effectively troubleshoot and resolve customer problems.

Skills

Call Center or Customer Service experience

Excellent verbal communication

Ability to manage large amounts of calls

High degree of emotional intelligence

Education

High school degree

Some college preferred

Job description

Lendistry, LLC. is seeking a Customer Experience Representative to engage with customers and ensure high satisfaction levels. This role requires managing a high volume of calls, providing detailed information, and resolving customer issues.

The ideal candidate will have a high school diploma, call center experience, and excellent communication skills.

This position is based in Santa Ana, CA, with a full-time contract rate of $20.00 - $24.00 per hour.