Customer Experience Specialist – Gas Station & Store

G&M Oil Company, Inc.; Menifee (CA); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Benefits package

Paid vacation & sick time

401K Retirement Savings

Employee assistance program

Paid Holidays

Job summary

G&M Oil Company, Inc. in Southern California is seeking a diligent Store Associate to deliver outstanding customer service, operate the POS system, and maintain a clean, safe store environment.

You will process payments, verify identifications for restricted items, and support promotional campaigns across shifts. The role emphasizes multitasking, teamwork, and adherence to company policies while ensuring accurate transactions and friendly service.

Qualifications

• A high school diploma or GED equivalent.
• Excellent computer skills / competency in PDI Enterprise POS (evaluation required).
• Excellent interpersonal skills.
• Ability to learn simple tasks quickly and work with little or no supervision.
• Basic math skills.
• Food Handlers Permit, if required by store/county.
• Ability to communicate (verbally and in writing) in English.
• Have open availability to work all shifts as needed at home store and other stores within district when the need arises.

Responsibilities

• Operate POS (cash register and fuel console) precisely and accurately handle money and other types of payment received for product sold.
• Perform the following service transactions in accordance with company policy: credit card transactions, manufacturer coupon redemption, vendor check-in, alcohol, tobacco and lottery sales, and fast food sales.
• Check identification for alcohol, tobacco and lottery products according to company policy.
• Actively participate in all sales promotions and other campaigns. Practice suggestive selling and build customer relations. Be aware of sales goals and performance against those goals.
• Review and adhere to all city, county, state, and federal laws affecting store operations.
• Maintain a neat personal appearance and wear company uniform and name tag at all times.
• Preparation of hot food items in accordance with current procedures as designated by Store Manager. This may include preparing food, maintaining condiment bar, monitoring fresh food availability, and other duties assigned by the Store Manager.
• Ensure that the store is free of litter and spills and that all equipment is sanitized and free of dirt, as well as ensuring that all equipment is in working condition. Maintain a neat and clean store inside and out.
• Stock shelves with new merchandise, this includes Front face cooler, Hydrazone and entire store as needed.
• Re-stock merchandise as needed to ensure no holes or sparse shelves.
• Conduct daily inspections of perishable products to check code dates (freshness) and proper rotation.
• Follow company policy on robbery/violence prevention and safety. Review and adhere to store safety/emergency procedures.
• Paid Holidays, vacation and sick time are observed; participate in team-building activities.
• Perform other duties as assigned by Store Manager.

Skills

POS experience

Interpersonal skills

Quick learner

Basic math

English communication

Education

High school diploma or GED

Tools

PDI Enterprise POS

Job description

G&M Oil Company, Inc. in Southern California is seeking a diligent Store Associate to deliver outstanding customer service, operate the POS system, and maintain a clean, safe store environment.

You will process payments, verify identifications for restricted items, and support promotional campaigns across shifts. The role emphasizes multitasking, teamwork, and adherence to company policies while ensuring accurate transactions and friendly service.