Customer Experience Specialist - Front End & Service

Weis Markets, Inc.; State College (Centre County); On-site; USD 17,000 - 22,000; Full time

Job summary

Weis Markets, Inc. in State College, PA is seeking a Customer Experience Associate to greet customers, operate the checkout, and assist with store needs. The role emphasizes accuracy in transactions, adherence to policies, and knowledge of promotions and store layout.

The position focuses on customer service and teamwork, with responsibilities including proper bagging, PPE usage, sanitation, and potential assistance in other departments.

Qualifications

• Education and/or experience completed or working towards a High School Diploma or GED.
• No prior experience required.

Responsibilities

• Smiles and greets customers, answers customer questions and helps resolve customer concerns promptly.
• Operates front end scanning equipment and cash register, bagging merchandise and placing items in cart.
• Maintains accuracy during transactions, handles cash, checks, electronic payments and coupons.
• Ensures proper security and cash drawer accounting, follows tobacco and alcohol sale guidelines.
• Maintains knowledge of weekly ads, promotions and store layout to answer questions.
• Maintains sanitation in the department, follows cleaning schedules and health/OSHA requirements.
• Cooperates with co-workers and supervisors to ensure smooth department and store function.
• Uses Personal Protective Equipment (PPE) provided by the company.
• May assist in other departments.

Skills

Customer service

Cash handling

Teamwork

Communication

Education

High School Diploma or GED

Job description

Weis Markets, Inc. in State College, PA is seeking a Customer Experience Associate to greet customers, operate the checkout, and assist with store needs. The role emphasizes accuracy in transactions, adherence to policies, and knowledge of promotions and store layout.

The position focuses on customer service and teamwork, with responsibilities including proper bagging, PPE usage, sanitation, and potential assistance in other departments.