Customer Experience Specialist — Front-Desk Concierge

Weis Markets, Inc.; Frederick (MD); On-site; USD 21,000 - 30,000; Part time

Job summary

Weis Markets, Inc. is seeking a Customer Experience Associate to greet customers, operate the front-end POS, and ensure smooth checkout flow. You’ll assist with bagging, answer questions, and help maintain a clean, safe department in a friendly store environment.

The role emphasizes excellent customer service, adherence to store policies, and proper PPE usage. Prior experience is not required and growth opportunities exist within the team.

Qualifications

• Education: High School Diploma or GED (or equivalent).
• No prior experience required for this role.

Responsibilities

• Greet customers with a friendly, helpful attitude and resolve questions promptly.
• Operate front-end scanning and cash register; bag merchandise and assist customers at checkout.
• Ensure accurate transactions and proper handling of cash, checks, electronic payments, and coupons.
• Maintain store sanitation and cleanliness; follow health/OSHA guidelines.
• Follow company policies for tobacco/alcohol sales and PPE usage.

Skills

Customer service

Cash handling

Teamwork

Sanitation

Education

High School Diploma or GED

Tools

POS system

Cash register

Job description

Weis Markets, Inc. is seeking a Customer Experience Associate to greet customers, operate the front-end POS, and ensure smooth checkout flow. You’ll assist with bagging, answer questions, and help maintain a clean, safe department in a friendly store environment.

The role emphasizes excellent customer service, adherence to store policies, and proper PPE usage. Prior experience is not required and growth opportunities exist within the team.