Customer Experience Specialist — Flexible Shifts

Aafes; San Antonio (TX); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

401K plan

Pension

Job summary

AAFES is seeking a Customer Experience Associate to support retail operations on base. You will greet customers, handle transactions, and engage shoppers to ensure a friendly, efficient checkout experience.

Responsibilities include assisting with bagging, moving items, and maintaining high service levels while leveraging basic computer skills and cash handling experience. Base access and a team-oriented environment are emphasized.

Qualifications

• Completion of high school or the equivalent is required.
• Retail experience is preferred and demonstrates willingness for additional responsibilities.
• Excellent communication skills and a welcoming attitude are essential.
• Cash handling experience is preferred and useful for transactions.
• Basic computer skills are expected for daily tasks.

Responsibilities

• Greet customers with eye contact and a smile and assist at the lane.
• Acknowledge waiting customers and manage service flow efficiently.
• Complete transactions accurately and efficiently while engaging customers in conversation.
• Assist customers with bagging merchandise and moving large or heavy items.

Skills

Customer service

Cash handling

Communication skills

Basic computer skills

Retail experience

Education

High school diploma or equivalent

Tools

Cash register

Job description

AAFES is seeking a Customer Experience Associate to support retail operations on base. You will greet customers, handle transactions, and engage shoppers to ensure a friendly, efficient checkout experience.

Responsibilities include assisting with bagging, moving items, and maintaining high service levels while leveraging basic computer skills and cash handling experience. Base access and a team-oriented environment are emphasized.