Customer Experience Specialist — Flexible Schedule & Growth

Adrian Duque - State Farm Agent; Tampa (FL); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

License Reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Résumé du poste

Adrian Duque State Farm in Tampa, FL is seeking a Customer Service Representative to deliver exceptional service, assist with policy information, and support agency growth. You will resolve inquiries, coordinate with team members, and help community members with their insurance needs.

This role rewards a customer-focused, empathetic approach and attention to detail. Prior experience is preferred; bilingual Spanish helps.

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Responsabilités

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Connaissances

Customer service

Communication skills

Bilingual Spanish

Multitasking

Description du poste

Adrian Duque State Farm in Tampa, FL is seeking a Customer Service Representative to deliver exceptional service, assist with policy information, and support agency growth. You will resolve inquiries, coordinate with team members, and help community members with their insurance needs.

This role rewards a customer-focused, empathetic approach and attention to detail. Prior experience is preferred; bilingual Spanish helps.