Customer Experience Specialist – Financial Services

PLS; Revere (MA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) plan

Vacation

Ongoing training

Job summary

PLS is seeking Customer Service Representatives in Revere, MA, to provide superior customer service and assist with various financial services. Candidates should have previous customer service experience and a commitment to maintaining high standards for customer interactions.

Benefits for eligible employees include medical, dental, vision coverage, a 401(k) plan, vacation, and opportunities for advancement. Join PLS and be part of a dynamic, customer-focused team.

Qualifications

• Previous customer service experience in hospitality or retail is preferred.
• Exceptional attention to detail and ability to multi-task.
• English fluency required; Spanish bilingualism is a plus.

Responsibilities

• Provide outstanding customer service to ensure repeat business.
• Educate customers on products and services.
• Maintain a balanced cash drawer and complete transactions accurately.

Skills

Customer service experience

Attention to detail

Bilingual (English/Spanish)

Job description

PLS is seeking Customer Service Representatives in Revere, MA, to provide superior customer service and assist with various financial services. Candidates should have previous customer service experience and a commitment to maintaining high standards for customer interactions.

Benefits for eligible employees include medical, dental, vision coverage, a 401(k) plan, vacation, and opportunities for advancement. Join PLS and be part of a dynamic, customer-focused team.