Customer Experience Specialist DailyPay Eligible

Taylor Corporation; Mankato, Northern (MN, KY); Hybrid; USD 22,000 - 25,000; Full time

Job summary

Taylor Corporation, North Mankato, MN, is seeking a Customer Experience Representative to be the first point of contact for customers via email and phone. You will answer questions on pricing, order status, and inventory while consulting with customers to provide recommendations and solutions.

The role requires strong multitasking and written/verbal communication skills and offers the potential for growth within a large print and communications company.

Qualifications

• High school education or equivalent.
• 1+ years of experience in a customer service related field.
• Ability to communicate professionally both verbally and in writing.
• Strong multi-tasking, attention to detail and analytic problem-solving skills.

Responsibilities

• Be the first point of contact for customers through email and phone communication.
• Answer questions on pricing, order status, inventory, and more.
• Support & consult with the customer to provide recommendations and solutions.
• Monitor high priority customer orders.

Skills

Customer service

Communication

Multitasking

Analytical problem solving

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Taylor Corporation, North Mankato, MN, is seeking a Customer Experience Representative to be the first point of contact for customers via email and phone. You will answer questions on pricing, order status, and inventory while consulting with customers to provide recommendations and solutions.

The role requires strong multitasking and written/verbal communication skills and offers the potential for growth within a large print and communications company.