Customer Experience Specialist

dollartree; Northport (AL); On-site; USD 27,000 - 34,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree is seeking a Customer Service Associate to join our team in Northport, AL. You will assist customers, manage transactions at the register, and help keep the store clean, stocked, and safe. The role emphasizes friendly interactions and efficient service.

The position may be part-time and requires the ability to lift 30–50 lbs, stand for long periods, and follow store procedures. Prior retail or customer service experience is preferred.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail or similar environment.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and stand/walk frequently.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Stock replenish and merchandise recovery.
• Receive merchandise and unload trucks.
• Ensure a clean, safe, and respectful store environment.
• Perform other duties as assigned.

Skills

Customer service

Communication

Problem solving

Organization

Decision making

Education

High school diploma or equivalent

Job description

Dollar Tree is seeking a Customer Service Associate to join our team in Northport, AL. You will assist customers, manage transactions at the register, and help keep the store clean, stocked, and safe. The role emphasizes friendly interactions and efficient service.

The position may be part-time and requires the ability to lift 30–50 lbs, stand for long periods, and follow store procedures. Prior retail or customer service experience is preferred.