Customer Experience Specialist

Weis Markets, Inc.; Lancaster (Lancaster County); Hybrid; USD 28,000 - 38,000; Full time

Job summary

Weis Markets, Inc. is seeking a Customer Experience Associate in Lancaster, PA. You will greet customers, handle checkout, and ensure accurate transactions while maintaining store cleanliness and product knowledge. This role supports team operations and adheres to safety and store policies.

Experience is not required; high school diploma or GED is preferred. The position may involve assisting other departments as needed and requires a courteous, proactive approach to customer service.

Qualifications

• Education/experience completed or working towards a High School Diploma or GED.
• No prior experience required.

Responsibilities

• Greets customers and assists with questions, resolving concerns politely.
• Operates front-end checkout and cash register; bags merchandise efficiently.
• Maintains transaction accuracy and proper cash handling; follows sales guidelines for tobacco/alcohol.
• Remains knowledgeable about weekly ads, promotions, and store layout.
• Maintains cleanliness and sanitation; follows health/OSHA requirements.
• Collaborates with coworkers and supervisors to keep department and store running smoothly.
• Uses provided PPE and safety equipment.
• May assist in other departments as needed.

Skills

Customer service

Cash handling

Teamwork

Education

High School Diploma or GED

Tools

POS system

Job description

Weis Markets, Inc. is seeking a Customer Experience Associate in Lancaster, PA. You will greet customers, handle checkout, and ensure accurate transactions while maintaining store cleanliness and product knowledge. This role supports team operations and adheres to safety and store policies.

Experience is not required; high school diploma or GED is preferred. The position may involve assisting other departments as needed and requires a courteous, proactive approach to customer service.