Customer Experience Specialist

Dead River Company; Fort Kent (ME); On-site; USD 23,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) with company match

Paid time off

Job summary

Dead River Company is seeking a dependable Customer Service Representative to handle a variety of administrative tasks and support customer satisfaction. The role emphasizes professionalism, accuracy, and teamwork in a fast-paced environment.

The position offers competitive compensation ($17-$26 per hour) with weekly pay and a strong benefits package including health, dental, vision, life insurance, disability, 401(k) with match, paid time off, and tuition assistance.

Qualifications

• Minimum of one year of customer service experience preferred.
• Experience with computer systems and data entry is a must.
• High school diploma or equivalent preferred.

Responsibilities

• Courteously answer incoming calls and assist walk-in customers with professionalism.
• Utilize the ADDS E3 system for customer account setup, maintenance, and record updates.
• Perform data entry and administrative tasks related to inventory control, billing, and deposits.
• Develop knowledge of company products, services, and delivery schedules.

Skills

Customer service

Data entry

Computer systems

Education

High school diploma

Job description

Dead River Company is seeking a dependable Customer Service Representative to handle a variety of administrative tasks and support customer satisfaction. The role emphasizes professionalism, accuracy, and teamwork in a fast-paced environment.

The position offers competitive compensation ($17-$26 per hour) with weekly pay and a strong benefits package including health, dental, vision, life insurance, disability, 401(k) with match, paid time off, and tuition assistance.