Customer Experience Specialist

K&G Fashion Superstore; Downers Grove (IL); On-site; USD 28,000 - 36,000; Full time

Job summary

K&G Fashion Superstore in Downers Grove, Illinois, is hiring Customer Service Representatives who will manage customer purchases, returns, and inquiries. Candidates should possess strong customer service skills, adapt quickly to new programs, and contribute positively to the store environment. Responsibilities include handling transactions, suggestive selling, and maintaining the store layout. K&G values diversity and provides equal employment opportunities regardless of background.

Qualifications

• Ability to deliver a world-class customer experience.
• Flexibility to adapt to new technologies and processes.
• Strong consulting skills with associates across all levels.

Responsibilities

• Handle all customer purchases, returns, and exchanges accurately.
• Use suggestive selling techniques to assist customers.
• Replenish merchandise and maintain store organization.

Skills

Customer service

Ability to learn new programs

Positive work environment contribution

Job description

K&G Fashion Superstore in Downers Grove, Illinois, is hiring Customer Service Representatives who will manage customer purchases, returns, and inquiries. Candidates should possess strong customer service skills, adapt quickly to new programs, and contribute positively to the store environment. Responsibilities include handling transactions, suggestive selling, and maintaining the store layout. K&G values diversity and provides equal employment opportunities regardless of background.