Customer Experience Specialist

Aafes; Columbia (SC); On-site; USD 28,000 - 36,000; Full time

Job summary

Aafes in Columbia, SC is seeking a customer-focused associate to enhance the shopping experience through proactive service. You will listen to customer needs, present solutions, and make recommendations to maximize satisfaction and loyalty to the Exchange brand.

The role emphasizes teamwork, willingness to take on additional responsibilities, and a courteous, can-do attitude. A high school diploma or equivalent is required; previous retail experience is a plus.

Qualifications

• High school diploma or equivalent required.
• Retail experience is a plus.
• Willingness to take on additional responsibilities.

Responsibilities

• Drive the customer experience through proactive, customer-focused behaviors.
• Listen to customers, provide solutions and make recommendations to maximize satisfaction and brand loyalty.

Skills

Retail experience

Education

High school diploma or equivalent

Job description

Aafes in Columbia, SC is seeking a customer-focused associate to enhance the shopping experience through proactive service. You will listen to customer needs, present solutions, and make recommendations to maximize satisfaction and loyalty to the Exchange brand.

The role emphasizes teamwork, willingness to take on additional responsibilities, and a courteous, can-do attitude. A high school diploma or equivalent is required; previous retail experience is a plus.