Customer Experience Specialist

Dollar Tree; Bethlehem (Northampton County); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree is hiring a part-time Customer Service Associate in Bethlehem to assist customers, handle sales transactions, and maintain store organization. You will stock shelves, manage merchandise, and ensure a safe, friendly shopping environment while following store procedures and safety guidelines.

The role emphasizes customer service, ability to lift 30–50 lbs, and strong communication skills in a fast-paced retail setting.

Qualifications

• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to follow instructions and interpret operational documents required.
• Must be able to lift 30–50 lbs and perform continuous walking, standing, and bending tasks.

Responsibilities

• Assist customers with questions and recommendations.
• Process sales transactions at the cash register.
• Maintain cash security and protect company assets.
• Stock replenishment and merchandise recovery.
• Receive merchandise and unload trucks.
• Maintain cleanliness and shop presentation.
• Perform other duties as assigned.

Skills

Customer service

Communication skills

Organizational skills

Problem-solving

Follow instructions

English proficiency

Education

High school diploma or equivalent

Job description

Dollar Tree is hiring a part-time Customer Service Associate in Bethlehem to assist customers, handle sales transactions, and maintain store organization. You will stock shelves, manage merchandise, and ensure a safe, friendly shopping environment while following store procedures and safety guidelines.

The role emphasizes customer service, ability to lift 30–50 lbs, and strong communication skills in a fast-paced retail setting.