Customer Experience Associate — Retail

dollartree; West Allis (WI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. You will assist customers with questions, process sales at the register, and help keep the store clean and well-stocked.

This part-time role requires the ability to lift 30–50 lbs, strong communication, and reliable teamwork in a fast-paced retail environment. We offer flexible hours and opportunities to grow within the company.

Qualifications

• High school diploma or equivalent preferred.
• Customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and meet demands of physical tasks.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash removal.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Problem solving

Teamwork

Cash handling

Education

High school diploma or equivalent

Job description

Dollar Tree is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. You will assist customers with questions, process sales at the register, and help keep the store clean and well-stocked.

This part-time role requires the ability to lift 30–50 lbs, strong communication, and reliable teamwork in a fast-paced retail environment. We offer flexible hours and opportunities to grow within the company.