Customer Experience & Showroom Coordinator

S&H Farm Supply, Inc.; Joplin (MO); On-site; USD 28,000 - 36,000; Full time

Job summary

S&H Farm Supply, Inc. in Joplin, MO is hiring a front desk/customer service assistant to ensure positive customer experiences through friendly phone etiquette, welcoming in-store visitors, and guiding them to the right department.

You will help maintain the showroom, update customer records, support event planning, manage office supplies, and collaborate with Marketing. This full-time role requires reliability, strong communication, and the ability to handle confidential information.

Qualifications

• Excellent written and verbal communication in customer interactions.
• Strong attention to detail and organizational skills.
• Ability to handle confidential information appropriately.

Responsibilities

• Answering phones, greeting customers, guiding customers to proper department
• Cleaning and maintaining showroom appearance and layout, including product brochures
• Updating and maintaining customer records and accounts in dealer business system
• Assisting with event planning and management when necessary
• Managing and maintaining store office supplies, assisting in maintaining store contract services such as cleaning, printer and trash service
• Process customer payments in dealer business system when needed
• Collaborate with the Marketing team
• Other duties as assigned

Skills

Exceptional written and verbal comms

Detail oriented

Confidential information handling

Customer service

Job description

S&H Farm Supply, Inc. in Joplin, MO is hiring a front desk/customer service assistant to ensure positive customer experiences through friendly phone etiquette, welcoming in-store visitors, and guiding them to the right department.

You will help maintain the showroom, update customer records, support event planning, manage office supplies, and collaborate with Marketing. This full-time role requires reliability, strong communication, and the ability to handle confidential information.