Customer Experience & Shipping Center Associate

The UPS Store; Ruston (LA); On-site; USD 17,000 - 21,000; Part time

Job summary

The UPS Store in Ruston, LA is seeking a Center Associate to provide excellent customer service and support daily storefront operations. This hands-on, customer-facing role involves shipping, printing, and general business services. You will interact directly with customers, process transactions, and help keep the store organized and running smoothly.

Shifts may include evenings and weekends. This hourly position offers training and a supportive team environment in a fast-paced retail setting.

Qualifications

• Strong customer service and communication skills.
• Reliability and on-time attendance are essential.
• Comfortable learning new systems and processes.
• Ability to multitask in a fast-paced environment.
• Basic computer skills required.
• Print or shipping experience is a plus, but not required.

Responsibilities

• Greet and assist customers in a friendly, professional manner
• Process shipping, packing, and mailbox transactions
• Assist with basic print services and order intake
• Operate point-of-sale and shipping systems
• Handle cash and card transactions accurately
• Answer phones and respond to customer questions
• Maintain a clean, organized, and professional store environment
• Follow store procedures, safety guidelines, and brand standards
• Work collaboratively with teammates to manage customer flow

Skills

Customer service

Communication

Reliability

Multitasking

Basic computer skills

Print/Shipping experience

Job description

The UPS Store in Ruston, LA is seeking a Center Associate to provide excellent customer service and support daily storefront operations. This hands-on, customer-facing role involves shipping, printing, and general business services. You will interact directly with customers, process transactions, and help keep the store organized and running smoothly.

Shifts may include evenings and weekends. This hourly position offers training and a supportive team environment in a fast-paced retail setting.