Customer-Centric Center Associate: Shipping & Print Pro

The UPS Store; Ruston (LA); On-site; USD 17,000 - 22,000; Part time

Job summary

The UPS Store in Ruston, Louisiana is seeking a Center Associate to provide excellent customer service and support daily store operations, including shipping, printing, and mailbox services.

The role is customer-facing, with duties such as processing transactions, operating POS systems, and helping customers with basic print jobs. Evening and weekend shifts may be required; training is provided.

Qualifications

• Customer service and communication skills required.
• Reliability and on-time attendance essential.
• Comfortable learning new systems and processes.
• Ability to multitask in a fast-paced environment.
• Basic computer skills required.
• Print or shipping experience is a plus, but not required.

Responsibilities

• Greet and assist customers in a friendly, professional manner
• Process shipping, packing, and mailbox transactions
• Assist with basic print services and order intake
• Operate point-of-sale and shipping systems
• Handle cash and card transactions accurately
• Answer phones and respond to customer questions
• Maintain a clean, organized, and professional store environment
• Follow store procedures, safety guidelines, and brand standards
• Work collaboratively with teammates to manage customer flow
• Hourly position
• Shifts may include evenings and weekends
• Standing for extended periods and light lifting required

Skills

Customer service

Communication

Reliability

Punctuality

Multitasking

Basic computer skills

Job description

The UPS Store in Ruston, Louisiana is seeking a Center Associate to provide excellent customer service and support daily store operations, including shipping, printing, and mailbox services.

The role is customer-facing, with duties such as processing transactions, operating POS systems, and helping customers with basic print jobs. Evening and weekend shifts may be required; training is provided.