Customer Experience & Sales Coordinator

Fitzgerald Auto Malls; Catonsville (MD); On-site; USD 19,286 - 30,307; Full time

Benefits offered by this job

Competitive pay

Employee-owned shares

401(k)

Health insurance

Dental insurance

Disability insurance

Life insurance

Flexible spending accounts

Flexible schedule

Paid holidays

Paid time off

Bereavement leave

On-the-job training

Credit union

Job summary

NextCar in Catonsville, MD, is seeking full-time Customer Service Coordinators to join our car rental team. The role emphasizes delivering excellent customer service, handling rental transactions, and achieving sales goals while working within established procedures.

Ideal candidates bring a strong sales background, problem-resolution skills, and experience forecasting needs. We offer competitive hourly pay, a monthly bonus, and a comprehensive benefits package to support your growth and success.

Qualifications

• Strong customer service background.
• Experience in sales and meeting sales goals.
• Ability to resolve problems and forecast needs.
• Experience with goal setting and achieving targets.
• Team-oriented with ability to collaborate.

Responsibilities

• Clean exterior and interior of vehicle per standards.
• Complete rental transactions and agreements per guidelines.
• Sell company programs and services to maximize sales and meet goals.
• Review completed contracts with customers for accuracy.
• Perform other duties and projects as assigned.

Skills

Customer service

Sales experience

Problem resolution

Forecasting

Goal setting

Teamwork

Education

High school diploma or equivalent

Job description

NextCar in Catonsville, MD, is seeking full-time Customer Service Coordinators to join our car rental team. The role emphasizes delivering excellent customer service, handling rental transactions, and achieving sales goals while working within established procedures.

Ideal candidates bring a strong sales background, problem-resolution skills, and experience forecasting needs. We offer competitive hourly pay, a monthly bonus, and a comprehensive benefits package to support your growth and success.