Customer Experience & Sales Associate - Mall Rack

Nordstrom; Lawrenceville (NJ); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement & PTO

Life Insurance & Disability

Merchandise Discount

EAP Resources

Job summary

Nordstrom Rack in New Jersey is hiring for multiple positions across Sales, Cashier, Stock and Fulfillment. The team delivers fast, friendly shopping experiences and helps customers find great deals.

Roles emphasize customer service, inventory accuracy, and store presentation used daily with technology in a fast-paced setting. Benefits include comprehensive coverage, merchandise discounts and opportunities for involvement in events and backroom operations.

Qualifications

• Clear, effective communication with strong interpersonal skills.
• Accountability, initiative and a high level of ownership.
• Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment.

Responsibilities

• Create a smooth fitting room experience by greeting customers and guiding them to fitting rooms and returning clothing to the floor.
• Motivate and inspire customers to participate in Nordstrom Rewards program.
• Keep stockrooms organized and ensure inventory procedures and ticketing are accurate.
• Maintain a runway-ready sales floor through re-merchandising and straightening throughout the day.
• Assist customers with various transactions delivering a friendly experience.
• Demonstrate proficiency with all technologies used in-store.
• Defuse customer situations and provide timely resolutions.

Skills

Communication

Accountability

Organization

Flexibility

Lifting

Job description

Nordstrom Rack in New Jersey is hiring for multiple positions across Sales, Cashier, Stock and Fulfillment. The team delivers fast, friendly shopping experiences and helps customers find great deals.

Roles emphasize customer service, inventory accuracy, and store presentation used daily with technology in a fast-paced setting. Benefits include comprehensive coverage, merchandise discounts and opportunities for involvement in events and backroom operations.