Customer Experience Sales Associate - Baby & Kids Brand

Carter's, Inc.; Hickory (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Discount 30%

Referral bonuses

Tuition assistance

Development programs

Job summary

Carter’s, Inc. is seeking a Sales Associate to welcome customers, learn our baby and kids’ brands, and help families choose products. You’ll be the first face of the brand in-store, delivering friendly service and information about our omnichannel options.

This role emphasizes teamwork, a positive attitude, and the ability to balance multiple customers in a busy environment. Availability may include days, nights, weekends, and holidays, with a 30% employee discount and growth opportunities.

Qualifications

• Customer service experience preferred
• Ability to communicate clearly with customers
• Strong multitasking and prioritization skills
• Positive and solutions-oriented attitude

Responsibilities

• Welcome customers and assist with product styles, features and benefits
• Resolve customer issues in a busy retail environment
• Assist with omnichannel shopping to ensure a positive experience
• Process transactions accurately at the point of sale/register
• Complete floor replenishment and shipments as needed
• Explain promotions and loyalty programs to customers
• Maintain a safe, clean, and organized store environment

Skills

Customer service

Communication

Multitasking

Job description

Carter’s, Inc. is seeking a Sales Associate to welcome customers, learn our baby and kids’ brands, and help families choose products. You’ll be the first face of the brand in-store, delivering friendly service and information about our omnichannel options.

This role emphasizes teamwork, a positive attitude, and the ability to balance multiple customers in a busy environment. Availability may include days, nights, weekends, and holidays, with a 30% employee discount and growth opportunities.