Customer Experience & Sales Associate

capcareers; Village of Depew (NY); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Vacation

Holiday pay

401K with employer match

Job summary

CrossAmerica Partners is seeking a Team Member to provide friendly, prompt service, keep the store clean, and ensure smooth daily operations at our New York site. You will greet customers, help locate products, promote current promotions, upsell, and handle transactions with the cash register.

Strong communication, reliability, and flexibility with hours are essential to thrive in this busy retail environment and support the store team in achieving sales goals.

Qualifications

• High school diploma or equivalent.
• Experience in retail or customer service is a plus.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Strong communication and interpersonal skills.
• Basic math and cash handling experience.
• Ability to work flexible hours, including nights, weekends and holidays.
• Reliable and punctual with a strong work ethic.

Responsibilities

• Greet customers with a positive and friendly attitude.
• Assist customers in locating products and making purchasing decisions.
• Promote and recommend store products with up-to-date promotions and new arrivals.
• Upsell and cross-sell items to increase store sales.
• Operate the cash register and process transactions accurately and securely.
• Ensure accuracy of sales records and balances at end of shift.
• Restock shelves, refrigerators, and displays as needed.
• Clean and sanitize the store to maintain a pleasant environment.
• Assist in inventory control including receiving, stocking, and rotating merchandise.
• Report low stock levels and assist with inventory counts.
• Monitor store for security issues and theft, and adhere to safety protocols.
• Work with team members to meet store goals and improve the customer experience.
• Follow directions from store managers to support daily operations.

Skills

High school diploma

Retail experience

Customer service

Multitasking

Cash handling

Flexibility

Reliability

Education

High school diploma or equivalent

Job description

CrossAmerica Partners is seeking a Team Member to provide friendly, prompt service, keep the store clean, and ensure smooth daily operations at our New York site. You will greet customers, help locate products, promote current promotions, upsell, and handle transactions with the cash register.

Strong communication, reliability, and flexibility with hours are essential to thrive in this busy retail environment and support the store team in achieving sales goals.