Customer Experience & Sales Associate

Finish Line; Pasadena (CA); On-site; USD 39,000 - 40,000; Full time

Benefits offered by this job

401K plan

Employee discounts

Career growth opportunities

Job summary

Finish Line in Pasadena, CA is seeking a Store Associate to assist with daily operations and deliver exceptional customer experiences. You will help drive store performance and contribute to our growth.

This role requires flexible availability, strong communication, and a customer-first mindset. You will handle merchandise, assist customers, and uphold health and safety standards in a fast-paced retail environment.

Qualifications

• Experience in retail or similar role with sales targets preferred.
• Customer-centric approach delivering outstanding service.
• Strong communication and collaboration skills.
• Flexible availability including weekends and holidays.
• Basic math skills and familiarity with POS systems.

Responsibilities

• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: Take part in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Team Collaboration: Work collaboratively with team members to achieve store sales and operational goals. Adhere to store policies and procedures, including health and safety regulations.
• Additional duties and projects as required.

Skills

Experience

Customer-centric

Communication & Collaboration

Flexibility

Tech-savvy

Tools

POS systems

Job description

Finish Line in Pasadena, CA is seeking a Store Associate to assist with daily operations and deliver exceptional customer experiences. You will help drive store performance and contribute to our growth.

This role requires flexible availability, strong communication, and a customer-first mindset. You will handle merchandise, assist customers, and uphold health and safety standards in a fast-paced retail environment.