Customer Experience Sales Associate

Chico's FAS, Inc. - Retail; Los Gatos (CA); On-site; USD 23,419 - 28,929; Full time

Job summary

Chico’s FAS, Inc. is seeking a Sales Associate to support Management in promoting a customer- and product-focused culture, ensuring a great customer experience and profitability. The role emphasizes MAPS, clienteling, and a cohesive omni-channel experience.

You will assist with replenishment, store presentation, and ongoing customer service, while maintaining standards in pricing and visuals. Flexible scheduling and team collaboration are required.

Qualifications

• High School diploma or equivalent.
• Retail or sales experience preferred.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• Able to learn or adapt to company technology.

Responsibilities

• Drive sales by using product knowledge and assisting customers in locating merchandise.
• Maintain knowledge of current promotions, pricing, and visual standards.
• Support replenishment, floor sets, and visual merchandising.
• Provide a fast, friendly checkout experience and handle returns per policy.
• Build a loyal customer base through clienteling and strong customer service.

Skills

Excellent communication skills

Excellent customer service skills

Able to learn or adapt to technology

Strong organizational skills and multi

Communicate with customers, associates

Regular attendance and flexible hours

Education

High School diploma or equivalent

Job description

Chico’s FAS, Inc. is seeking a Sales Associate to support Management in promoting a customer- and product-focused culture, ensuring a great customer experience and profitability. The role emphasizes MAPS, clienteling, and a cohesive omni-channel experience.

You will assist with replenishment, store presentation, and ongoing customer service, while maintaining standards in pricing and visuals. Flexible scheduling and team collaboration are required.