Customer Experience & Sales Associate

Follett Corporation; Frazer Township (PA); On-site; USD 16,531 - 30,940; Full time

Job summary

Follett Higher Education in Frazer Township, PA, is seeking a Team Member to deliver exceptional customer service. You will greet customers, handle store inquiries, answer calls or direct callers, and process purchases at the POS. Maintain safe money-handling procedures and secure transactions.

Help train new team members and keep the sales floor well-stocked and priced. This role emphasizes friendly customer interaction, accurate cash handling, and teamwork to ensure smooth store operations.

Qualifications

• 0-3 years of relevant experience.
• High School Degree or equivalent.
• General computer skills.

Responsibilities

• Greet customers and assist with store inquiries.
• Answer the phone and/or direct callers.
• Ring up purchases using the POS system.
• Keep the sales floor stocked and items priced.
• Assist with training new team members.

Skills

Customer service

Communication

Cash handling

Education

High School Diploma or equivalent

Tools

POS system

General computer skills

Job description

Follett Higher Education in Frazer Township, PA, is seeking a Team Member to deliver exceptional customer service. You will greet customers, handle store inquiries, answer calls or direct callers, and process purchases at the POS. Maintain safe money-handling procedures and secure transactions.

Help train new team members and keep the sales floor well-stocked and priced. This role emphasizes friendly customer interaction, accurate cash handling, and teamwork to ensure smooth store operations.