Customer-Experience Retail Specialist

Winners Merchants International, L.P.; Naples (FL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) employer contributions

Health care

Paid time off

Scholarship program

Job summary

Marshalls in Naples, FL seeks a customer-focused team member to deliver exceptional shopping experiences, maintain store standards, and support store operations. You will engage with customers, process transactions accurately, and promote rewards programs while upholding loss prevention and safety practices.

The role requires strong communication, reliability, and the ability to multitask in a dynamic retail environment.

Qualifications

• Excellent customer service skills and the ability to engage with customers.
• Strong communication and organizational skills with attention to detail.
• Capable of multitasking and adapting to changing directions or situations.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with all customers.
• Maintain a clean and organized store environment and follow operating procedures.
• Ring customer purchases/returns accurately and promote credit and loyalty programs.
• Support labor and safety policies and contribute to loss prevention efforts.
• Assist in store recovery and merchandising tasks as needed.

Skills

Customer service

Communication

Detail oriented

Multi-tasking

Adaptability

Teamwork

Job description

Marshalls in Naples, FL seeks a customer-focused team member to deliver exceptional shopping experiences, maintain store standards, and support store operations. You will engage with customers, process transactions accurately, and promote rewards programs while upholding loss prevention and safety practices.

The role requires strong communication, reliability, and the ability to multitask in a dynamic retail environment.