Customer Experience Associate – Flexible Hours

Winners Merchants International, L.P.; Naples (FL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health coverage

Life insurance

Paid holidays/vacation/sick leave

Job summary

Marshalls, part of TJX Companies, is hiring a Store Associate in Naples, FL to deliver a highly satisfying customer experience and maintain a clean, organized store.

You will follow operating procedures, support loss prevention, promote credit and loyalty programs, and assist in merchandising and recovery throughout the day. Competitive pay and a comprehensive benefits package accompany the role.

Qualifications

• Excellent customer service skills and a friendly, helpful attitude.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to changing directions.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned

Skills

Customer service

Communication

Attention to detail

Multitasking

Flexibility

Teamwork

Job description

Marshalls, part of TJX Companies, is hiring a Store Associate in Naples, FL to deliver a highly satisfying customer experience and maintain a clean, organized store.

You will follow operating procedures, support loss prevention, promote credit and loyalty programs, and assist in merchandising and recovery throughout the day. Competitive pay and a comprehensive benefits package accompany the role.