Customer Experience Retail Associate — Grow Your Career

R551US The Finish Line, Inc.; New York (NY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Retirement plans

Employee discounts

Career advancement

Diversity & Inclusion

Job summary

The Finish Line, Inc. is seeking an Associate to support daily store operations and deliver outstanding customer experiences. You will help drive sales, merchandise execution, and inventory management in a fast-paced retail environment.

Applicants should have reliable English communication, flexible availability including weekends, and a customer-first mindset. Competitive pay, benefits, and growth opportunities are offered in a dynamic team setting.

Qualifications

• Experience in retail or similar role preferred.
• Ability to meet sales targets.
• Clear spoken English and basic math skills.

Responsibilities

• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: Take part in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Team Collaboration: Work collaboratively with team members to achieve store sales and operational goals. Adhere to store policies and procedures, including health and safety regulations.
• Additional duties and projects as required.

Skills

Retail experience

Sales targets

Customer service

Communication skills

Team player

Tools

POS systems

Job description

The Finish Line, Inc. is seeking an Associate to support daily store operations and deliver outstanding customer experiences. You will help drive sales, merchandise execution, and inventory management in a fast-paced retail environment.

Applicants should have reliable English communication, flexible availability including weekends, and a customer-first mindset. Competitive pay, benefits, and growth opportunities are offered in a dynamic team setting.