Customer Experience Associate — Growth & Benefits

R551US The Finish Line, Inc.; Rockaway (NJ); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Retirement plans

Employee discounts

Career growth opportunities

Diversity & Inclusion programs

Job summary

The Finish Line, Inc. is seeking an Associate to support daily store operations and deliver exceptional customer experiences. You will help drive sales, merchandise management, and inventory tasks while upholding our standards.

This role requires flexible hours, weekend availability, and strong English communication. Join our dynamic retail team and contribute to a diverse, inclusive environment that values growth and customer satisfaction.

Qualifications

• Experience in retail or similar role with a track record of achieving sales targets.
• Customer-centric approach delivering outstanding service.
• Strong interpersonal and communication skills in a fast-paced environment.
• Willingness to work flexible hours including weekends and holidays.
• Basic math skills and familiarity with POS systems.

Responsibilities

• Create an exceptional shopping experience by addressing customer needs, resolving issues, and maintaining high service standards.
• Drive store sales and profitability through merchandise management and promotions, meeting targets.
• Participate in daily operations including inventory, visual merchandising, shipments, order fulfillment, and store upkeep.
• Collaborate with team members to achieve store sales and operational goals while following policies and health & safety rules.

Skills

Experience

Customer-centric

Communication & Collaboration

Flexibility

Tech-savvy

Job description

The Finish Line, Inc. is seeking an Associate to support daily store operations and deliver exceptional customer experiences. You will help drive sales, merchandise management, and inventory tasks while upholding our standards.

This role requires flexible hours, weekend availability, and strong English communication. Join our dynamic retail team and contribute to a diverse, inclusive environment that values growth and customer satisfaction.