Retail Associate — Customer Experience & Growth

R551US The Finish Line, Inc.; Davenport (IA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Career growth

Dynamic environment

DEI initiatives

Job summary

At The Finish Line, Inc., Associate positions focus on delivering exceptional customer experiences while supporting daily store operations. You will help drive sales, manage inventory, and maintain visual merchandising standards in a fast-paced retail environment.

The role requires reliable attendance, flexibility to work weekends and holidays, and strong English communication. We offer competitive pay, benefits, and opportunities for career growth in a dynamic team setting.

Qualifications

• Experience: Proven experience in retail or similar role, with a track record of achieving sales targets is preferred.
• Customer-Centric: A passion for delivering outstanding customer service and creating memorable shopping experiences.
• Communication & Collaboration: Strong interpersonal and communication skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Flexibility: Willingness to work flexible hours, including weekends and holidays, as needed.
• Tech-Savvy: Basic math skills and familiarity with POS systems.

Responsibilities

• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: Take part in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Team Collaboration: Work collaboratively with team members to achieve store sales and operational goals. Adhere to store policies and procedures, including health and safety regulations.

Skills

Retail experience

Customer service

Communication skills

Flexibility

Basic math

Tools

POS systems

Job description

At The Finish Line, Inc., Associate positions focus on delivering exceptional customer experiences while supporting daily store operations. You will help drive sales, manage inventory, and maintain visual merchandising standards in a fast-paced retail environment.

The role requires reliable attendance, flexibility to work weekends and holidays, and strong English communication. We offer competitive pay, benefits, and opportunities for career growth in a dynamic team setting.