Customer-Experience Retail Associate

TJX; Santa Clarita (CA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation support

Bereavement leave

401(k) matching (Associate)

Child care & cell phone discounts

Pet & legal insurance

Credit union

Referral bonuses

Job summary

TJX Companies, operating TJ Maxx and related brands, is seeking team members to enhance customer experiences across our stores in Santa Clarita, CA. You will help maintain a clean store, process transactions, and support loss prevention and merchandising standards.

Ideal candidates demonstrate strong customer service, flexible scheduling, and ability to multi-task in a fast-paced retail environment. Prior retail experience is preferred, and you will join a diverse team dedicated to growth and

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store environment.
• Adhere to operational, merchandise, and loss prevention standards; may be cross-trained across store areas.
• Model customer experience practices for internal and external customers.
• Promote a positive store culture through honesty, integrity and respect.
• Ring up purchases/returns and handle change accurately per procedures.
• Promote credit and loyalty programs.
• Maintain merchandising standards and prepare merchandise for the sales floor.
• Initiate and participate in store recovery as needed.
• Maintain cleanliness and organization of the sales floor and store-wide areas.
• Provide and accept feedback and participate in safety awareness and programs.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Multi-tasking

Lifting heavy objects

Retail experience (preferred)

Job description

TJX Companies, operating TJ Maxx and related brands, is seeking team members to enhance customer experiences across our stores in Santa Clarita, CA. You will help maintain a clean store, process transactions, and support loss prevention and merchandising standards.

Ideal candidates demonstrate strong customer service, flexible scheduling, and ability to multi-task in a fast-paced retail environment. Prior retail experience is preferred, and you will join a diverse team dedicated to growth and