Retail Sales Associate

TJX; Santa Clarita (CA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation support

Bereavement leave

401(k) matching (Associate)

Child care & cell phone discounts

Pet & legal insurance

Credit union

Referral bonuses

Job summary

TJX Companies, operating TJ Maxx and related brands, is seeking team members to enhance customer experiences across our stores in Santa Clarita, CA. You will help maintain a clean store, process transactions, and support loss prevention and merchandising standards.

Ideal candidates demonstrate strong customer service, flexible scheduling, and ability to multi-task in a fast-paced retail environment. Prior retail experience is preferred, and you will join a diverse team dedicated to growth and

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store environment.
• Adhere to operational, merchandise, and loss prevention standards; may be cross-trained across store areas.
• Model customer experience practices for internal and external customers.
• Promote a positive store culture through honesty, integrity and respect.
• Ring up purchases/returns and handle change accurately per procedures.
• Promote credit and loyalty programs.
• Maintain merchandising standards and prepare merchandise for the sales floor.
• Initiate and participate in store recovery as needed.
• Maintain cleanliness and organization of the sales floor and store-wide areas.
• Provide and accept feedback and participate in safety awareness and programs.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Multi-tasking

Lifting heavy objects

Retail experience (preferred)

Job description

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.

Job Description

Opportunity: Grow Your Career

• Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment.
• Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.
• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Who We're Looking For: You.

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Benefits

Benefits include:

• Associate discount;
• EAP;
• smoking cessation;
• bereavement;
• 401(k) Associate contributions;
• child care & cell phone discounts;
• pet & legal insurance;
• credit union;
• referral bonuses.

Those who meet service or hours requirements are also eligible for:

• 401(k) match;
• medical/dental/vision;
• HSA;
• health care FSA;
• life insurance;
• short/long term disability;
• paid parental leave;
• paid holidays/vacation/sick;
• auto/home insurance discounts;
• scholarship program;
• adoption assistance.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package.

TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.

Address: 19211 Golden Valley Rd

Location: USA TJ Maxx Store 0107 Santa Clarita CA

This position has a starting pay range of USD $16.90 to $17.40 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Contact your TJX representative for more information.