Customer Experience Retail Associate

Ross Stores, Inc.; Opelika (AL); On-site; USD 26,000 - 32,000; Full time

Job summary

Ross Stores, Inc. in Opelika, Alabama is seeking a Retail Associate to ensure customers have a positive shopping experience. The role involves greeting customers, maintaining neat merchandise, adhering to safety protocols, and supporting store leadership in daily operations to meet business goals.

The position requires strong teamwork, clear communication, and the ability to handle routine transactions with accuracy while helping across departments as needed.

Qualifications

• Excellent customer service and communication skills are required.
• Ability to perform basic math for transactions.
• Friendly, respectful demeanor when interacting with Customers and Associates.

Responsibilities

• Greet customers and provide courteous assistance on the sales floor.
• Assist with merchandise presentation and stock replenishment.
• Keep the store clean and safe, report unsafe conditions to leadership.
• Operate registers and process transactions accurately.
• Support loss prevention and store policies as needed.

Skills

Customer service

Communication

Teamwork

Safety awareness

Job description

Ross Stores, Inc. in Opelika, Alabama is seeking a Retail Associate to ensure customers have a positive shopping experience. The role involves greeting customers, maintaining neat merchandise, adhering to safety protocols, and supporting store leadership in daily operations to meet business goals.

The position requires strong teamwork, clear communication, and the ability to handle routine transactions with accuracy while helping across departments as needed.