Customer Experience Retail Associate

The TJX Companies, Inc.; Longview (TX); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

EAP

Medical/dental/vision

Job summary

The TJX Companies, Inc. HomeGoods in Longview, TX seeks a Retail Associate to deliver a highly satisfied customer experience. You will engage with customers, maintain a clean store, and follow loss prevention and merchandising standards.

You may work in multiple areas to support the business and participate in safety and rewards programs. You should have strong customer service, clear communication, the ability to multi‑task, and flexibility to meet business needs.

Qualifications

• Excellent customer service skills
• Able to work a flexible schedule to support business needs
• Strong communication and organizational skills with attention to detail
• Capable of multi-tasking and adapting to changes

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains cleanliness and organization of the sales floor and store
• Provides and accepts recognition and constructive feedback
• Adheres to labor laws, policies, and procedures
• Supports shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication skills

Attention to detail

Multi-tasking

Job description

The TJX Companies, Inc. HomeGoods in Longview, TX seeks a Retail Associate to deliver a highly satisfied customer experience. You will engage with customers, maintain a clean store, and follow loss prevention and merchandising standards.

You may work in multiple areas to support the business and participate in safety and rewards programs. You should have strong customer service, clear communication, the ability to multi‑task, and flexibility to meet business needs.