Customer Experience Retail Associate

The TJX Companies, Inc.; Chicago (IL); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health insurance

Job summary

The TJX Companies, Inc. is hiring at TJ Maxx in Chicago. This role focuses on delivering a highly satisfying customer experience, engaging with customers, and maintaining a clean, organized store environment.

You may be cross-trained to work in multiple areas to support the business needs. Responsibilities include accurately ringing purchases and returns, promoting credit and loyalty programs, and upholding merchandising standards while supporting safety and loss-prevention efforts.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Provide a highly satisfactory customer experience by engaging with customers and maintaining store standards.
• Accurately ring purchases and returns and handle cash accurately.
• Promote credit and loyalty programs.
• Maintain merchandising standards and prepare merchandise for the sales floor.
• Assist in store recovery, cleanliness, and safety throughout the day.
• Support shrink reduction goals and adherence to labor laws and policies.
• Assist and cross-train in multiple store areas as needed.

Skills

Customer service

Flexibility

Communication

Multitasking

Adaptability

Physical stamina

Teamwork

Job description

The TJX Companies, Inc. is hiring at TJ Maxx in Chicago. This role focuses on delivering a highly satisfying customer experience, engaging with customers, and maintaining a clean, organized store environment.

You may be cross-trained to work in multiple areas to support the business needs. Responsibilities include accurately ringing purchases and returns, promoting credit and loyalty programs, and upholding merchandising standards while supporting safety and loss-prevention efforts.