Customer Experience Representative

Bishop Dunne Catholic School; United States; Remote; USD 36,000 - 48,000; Full time

Job summary

Bishop Dunne Catholic School is seeking a Customer Experience Representative to deliver outstanding support and assist the school community. The role emphasizes clear communication, problem-solving, and a positive, people-focused attitude.

The position values collaboration and independent initiative in a customer-facing environment. Candidates should have proven customer service experience, strong English communication skills, and comfort working with CRM systems.

Qualifications

• Proven experience in a customer service or support role.
• Excellent verbal and written communication skills in English.
• Strong problem-solving abilities and attention to detail.
• Ability to work independently as well as part of a team.
• Familiarity with CRM systems and practices is a plus.
• A positive attitude and a passion for helping people.

Skills

Customer service

Verbal communication

Written communication

Problem-solving

Attention to detail

Teamwork

CRM familiarity

Independent work

English proficiency

Tools

CRM systems

Job description

Are you passionate about delivering exceptional customer service and looking to grow your career in a dynamic and supportive environment? Join our team as a Customer Experience Representative and be part of a company that values innovation, collaboration, and excellence.

Requirements:

• Proven experience in a customer service or support role
• Excellent verbal and written communication skills in English
• Strong problem-solving abilities and attention to detail
• Ability to work independently as well as part of a team
• Familiarity with CRM systems and practices is a plus
• A positive attitude and a passion for helping people