Customer Experience Representative

Enterprise Holdings; Town of Florida (NY); On-site; USD 49,650,081 - 62,818,560; Full time

Benefits offered by this job

Paid time off

Employee rental car discounts

Retirement savings plan including 401k

Health Insurance

Life Insurance

Dental Insurance

Vision Insurance

Training and development

Job summary

Enterprise Mobility, operating Enterprise Rent-A-Car, National Car Rental and Alamo, is hiring a Customer Experience Representative at Port Canaveral. You will handle customer transactions, verify driver information, and support the rental process to ensure a smooth experience.

Compensation starts at $17.31 per hour with monthly incentive bonuses; anticipated annual target $36,000 to $45,600. Full-time schedule and benefits including health, dental, vision, 401k with matching profit sharing.

Qualifications

• Previous customer service experience preferred.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Provide friendly, efficient transactions and assist customers with services and products.
• Verify driver information and complete rental paperwork to ensure a smooth rental and return process.

Skills

Customer service

Communication skills

Sales oriented

Job description

Overview

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.

The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Customer Experience Representative (CXR) at the Port Canaveral location. The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.

This pay for this position starts at $17.31 / hr PLUS monthly customer service bonus incentives. This is an anticiated yearly target of $36,000 / year - $45,600 / year

This position is located at the Port Canaveral location, 710 Mullet Rd, Cape Canaveral, FL 32920

We offer:

• Paid time off
• Employee rental car discounts
• Retirement savings plan including 401k with matching profit sharing
• Health Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• Training and development

Schedule: Apart from religious observation, interested candidates must be able to work the following full-time (40 hour/week) shift schedule, including holidays:

• Shift: Thursday - Monday: 7:30am-4