Customer Experience Representative

Mr. Appliance of Parker; Parker (CO); Presencial; USD 20.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k)

Competitive salary

Paid time off

Descripción de la vacante

Mr. Appliance of Parker is seeking a Customer Experience Representative to join our friendly office team in Parker, Colorado. You will be the first point of contact for customers, handling calls, emails, and scheduling service visits with a cheerful, professional demeanor.

We value work-life balance, provide a competitive starting hourly rate, and offer benefits after probation. If you are organized, dependable, and passionate about creating positive customer experiences, apply today.

Formación

• High school diploma or equivalent
• Basic computer proficiency
• Strong phone presence
• Reliable and team-oriented attitude

Responsabilidades

• Answer incoming calls with empathy and professionalism
• Respond to customer emails
• Schedule in-home service appointments
• Clearly communicate appointment details
• Order and receive appliance parts
• Accurately enter customer and job data

Conocimientos

Phone skills

Communication

Organization

Data entry

Customer service

Educación

High school diploma or equivalent

Descripción del empleo

Benefits:

• 401(k)
• Competitive salary
• Paid time off

Customer Experience Representative

Full Job Description:

Are you passionate about creating amazing customer experiences? Do you have a cheerful, professional demeanor and strong communication skills? Are you ready to be part of a fun, supportive team that values work-life balance?

We're a world-class customer service company (that happens to fix appliances) and we’re hiring a Customer Experience Representative to join our office team.

What You'll Do:

• Answer incoming calls with empathy and professionalism
• Respond to customer emails
• Schedule in-home service appointments
• Clearly communicate appointment details
• Order and receive appliance parts
• Accurately enter customer and job data

What You Bring:

• Great phone and communication skills
• Organized and efficient in a fast-paced office
• Dependable, punctual, and detail-oriented
• Basic computer and data entry skills
• Previous office or customer service experience is a plus

Requirements:

• High school diploma or equivalent
• Basic computer proficiency
• Strong phone presence
• Reliable and team-oriented attitude

Pay & Benefits:

• Hourly Pay: Starting at $18.00/hour, depending on experience
• Schedule: Monday to Friday – No nights or weekends
• Benefits: Health, dental, and vision after 90 days
• Paid Time Off: 60 hours per year
• Team Culture: Fun, supportive, and professional environment

Job Type: Full-time
Location: [Parker/Colorado]